Paratransit Survey Accessibility Statement

This statement applies to content published as part of the Customer Satisfaction Survey, managed by the Transport Strategy Centre at Imperial College London on behalf of the members of the American Bus Benchmarking Group (ABBG). 

We want as many people as possible to be able to use the survey. For example, that means you should be able to: 

  • Navigate most of the website using just a keyboard 
  • Listen to most of the website using a screen reader 
  • Resize to the size of your window and display a readable text size whichever device you are using 
  • Zoom in up to 500% without the text spilling off the screen

AbilityNet has advice on making your device easier to use if you have a disability. 

Reporting accessibility issues 

If you need the survey in a different format then please contact or the agency contact listed below. We will consider your request and get back to you in seven days. 

How we test this website 

The survey was last tested for accessibility compliance in February 2023 and these tests have been carried out internally.